Shipping policy
Last updated: 24 July 2026
Digital Delivery
All products sold at The Nova Vista are digital downloads.
No physical items are shipped.
Once your purchase is complete, you'll receive your digital files by email and/or through your account, where applicable.
Delivery Time
Digital products are typically delivered immediately after your payment has been successfully processed.
If you haven't received your download link within 10 minutes, please:
- Check your spam or junk folder.
- Ensure the email address entered at checkout is correct.
- Contact us if you need assistance.
Shipping Costs
Because all our products are delivered digitally, no shipping fees are charged at checkout.
Download Support
If you experience any issues accessing your purchase, please contact us at:
We'll do our best to resolve the issue as quickly as possible.
International Access
Our digital products are available to customers worldwide.
As long as you have an internet connection, you can access and download your purchase from anywhere.